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Customer Satisfaction

 

Implement. Manage. Support. 

 

 

Planning/Technology Selection

 

To succeed, it’s important to ask the right questions from the very start. Before any project, our consultants will begin a well-documented implementation process—to help organizations like yours discover and reach their goals through careful planning, bringing maximum benefits to your investment.

 

Project Management

 

Project management can truly be taken a step further. It's a key benefit of partnering with us. Any of our clients will tell you that they’re happy to be well-informed about project status through clear timelines, constant communication, signed task orders and a detailed project charter. We just want to make sure we're always on the same page.

 

24/7 Support

 

For any project, an assigned expert is the “go-to person” to offer support whenever needed. After Go-Live, clients use our 24/7 Customer Support System to file service requests whenever necessary. We offer clear service and support agreements, allowing organizations to budget annually for support services or to buy blocks of support hours.

 

But don't just take our word...

 

Watch Our Video Testimonials:

 

Listen to the American Public Gardens Association speak about Salesforce.com CRM as an Association Management System and their experiences working with NimbleUser:

 

 

Canandaigua National Bank launched their new website on March 4th, 2010. Listen to their thoughts on working with NimbleUser and using the "Nimble Implementation" methodology. 

 

 

 

BMW Motorcycle Owners of America's Executive Director & CEO Ray Zimmerman speaks on his experience working with NimbleUser:

 

 

More videos available on YouTube.com/NimbleUser 

 


2008 Winner of the ASI Customer Satisfaction Award-for the eighth year in a row!

© 2012 NimbleUser • 656 Kreag Rd. Pittsford, NY 14534 • 585.586.4750
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