Role: Software Engineer
Hometown: Jersey Shore, PA (not to be confused with that other one)
Favorite Quote: "To give anything less than your best, is to sacrifice the gift." - Steve Prefontaine
This is a quote from one of the world's most well-known runners. I have it on my ID bracelet that I take with me when I go running but it can be applied to other parts of life as well. You should always give something your best effort - whether it be conquering a 10 mile run or figuring out a solution to a complex problem. If you do something halfheartedly, why bother doing it at all?
Nimbler Since: 2012 (full time) - though I worked over the summer of 2011 as an intern
What brought you to NimbleUser?
I first found out about NimbleUser when trying to find a summer internship in 2011. The number of employers that attend the RIT career fair is quite large, so I honestly decided to check out NimbleUser's web site simply because the name drew me in - there was no other information on RIT's job fair web site other than the company location. I browsed the web site and decided that it seemed like a great company. I applied and was hired for the web development intern position.
When I was searching for a career post-college in 2012, a handful of positions opened up at NimbleUser at precisely the right time. I knew that the culture at NimbleUser was awesome, so it was a no-brainer for me.
What’s your favorite part about your role?
Work is never boring. I'm never doing the same thing every day. One week I could be working on tidying up our code base and fixing bugs, and the next week I could be developing the newest feature that'll be coming to Nimble AMS. I could be be working on something alone, with the entire team, or even with collaboration from services, support, and our clients.
That said, my favorite part of my role is having something that I helped worked on get released to clients - I'm happy when they're happy!
Choose one of NimbleUser’s core values and explain what it means to you.
Practice Continuous Improvement
Nobody's perfect - we all get better as we learn from mistakes and learn from each other. When I started working on Nimble AMS in 2012, our product was completely different than how it is now.
Now, it's 100x better. Why? Because we weren't afraid to make major changes to improve our code & development processes. It's not that we were doing things poorly - we just weren't doing them as well as we could have been doing them.
I expect that in another two years, I could probably be saying the same thing.
How do you think NimbleUser’s culture extends to the client experience?
NimbleUser's culture is one that is relaxed, yet serious. We know how to have a good time, but we also know the direction we need to head. Because of that, we're always looking out for our customers & thinking long term. Many of the features and bugs that we fix in Nimble AMS are a direct result of something that was brought up by a current or future client.
I like to think that because of our culture and the way we treat our customers, they actually like us. We know how annoying it is to deal with support issues - we've all had to call the telephone company or the cable company, be put on hold, and then be told that it will be fixed "eventually" or that there's nothing they can do to help us. We don't do that here as that's not in line with any of our core values or culture.
What do you do when you’re not at work?
I like to run and have been doing so since middle school. I didn't participate in sports in college, but that's when I started getting involved with a running club and going longer distances. I've run 3 marathons now and a few half marathons, as well as other shorter distances. There's a running group here in Seattle that I run with several times a week.
What’s your favorite office coffee brewing method—drip, French press or Aeropress?
Whatever fills up my mug the quickest.
Overall, what’s the best part of working at NimbleUser?
It usually doesn't feel like work.
What would people never guess you do in your role?
"Software Engineer" is a title that a lot of us have here, but it doesn't define what we do. Sure I code things, but I also offer suggestions to make our product better, write documentation, interact with clients on NimbleLand, help the company start its 1-1-1 initiative, test code, review code, etc. etc. etc.