Thoughts on technology and innovation
Matt Reiner, Content Strategist
Highlights of Nimble AMS Winter ‘18
Express Payment delivers a simple way for you to accept payment, for anything - from anyone. Staff can now send a unique payment URL to their constituents, allowing them to easily view and pay their invoice, with or without logging in. Additionally, constituents can also forward this URL directly to their accounting department for payment. By adding Express Payment, we’re expediting the payment process and freeing up staff to focus on innovation, rather than renewal reminders.
Multiple Community Hubs
Nimble AMS can now meet the needs of associations managing multiple organizations. With Winter ‘18, customers can create Community Hubs—online constituent portals—for multiple organizations, each with its own style and content. This gives associations the power to create a related Community Hub completely different from their foundation Community Hub. We’re excited to see the new constituent destinations our customers create!
Community Hub Access Control
We’ve added Access Control to Community Hub, providing administrators even more control over their constituent’s journey. Administrators can now select which pages, components, and content display to individuals based on specific criteria, allowing for the creation of exceptionally personalized constituent experiences with clicks instead of code.
Lighting Experience Optimization
Salesforce’s new interface—Lightning Experience— offers a beautiful, intuitive, and intelligent way to take your team’s performance to the next level. As an app on Salesforce, Nimble AMS Staff View has been reimagined to harness the power of this new user interface and optimize association specific tasks. All new customers will use Lightning Experience, and we’re helping existing customers make the leap forward so they boost productivity, work smarter and take full advantage of the Salesforce-focused innovation keeping NimbleAMS at the front of the pack.
Feeling the chill? If you’d like to learn more about the Nimble AMS Winter ‘18 release or the release process, feel free to email Eliza Hammer at firstname.lastname@example.org or check out help.nimbleams.com/preview.
Leveraging your event app to generate revenue and reduce costs is a smart way to not only pay for your app, but also find new sources of revenue for your organization.
As the Director of Mobile Technologies for Results Direct, I work with our Eventsential customers to help them make the most of their app investments. Here are my top tips for generating revenue with Eventsential:
TIP 1: OFFER EXCLUSIVE APP SPONSORSHIP
Find a single sponsor for your event app. Sole sponsorship establishes enhanced visibility and offers high profile branding exposure before, during and after your event.
Adam Carey, Senior Consultant
“While there are many factors that affect long-term success of an AMS, one underlying factor is user adoption. User adoption reflects how well (or not) the staff takes to using the new database.”
Using Salesforce? Trailhead Is Your Personal Trainer
Boost user adoption of Salesforce and Nimble AMS by making sure your team is effectively trained before, during, and after launch. Salesforce Trailhead is a fun, free, and comprehensive way to learn Salesforce skills online.
Content in Trailhead is organized into units, modules, and trails to help guide you through everything you need to know about Salesforce.
For example, there is a trail for CRM Basics to get one started with using and navigating Salesforce, as well advanced developer trails like Apex Enterprise Patterns.
Interesting note: There are actually a lot of trails for skills that do not directly relate to Salesforce like:
Peter Pirro, Client Engagement Specialist
In 5th grade, I penned five pages on what a visit to Paris, France would be like. After some research and consternation, I turned in my work on starchy, lined paper and received an A+. The title: “The Parisian Experience”. What I didn’t realize, until I had actually stepped foot on French soil, was that my “experience” was a lonely candle compared to the brilliant sunlight that awaited me in the city itself. It’s easy to learn about something from reading or writing, but to truly experience it takes all senses and, most of all, your involvement in something significant. NimbleUser training starts out with a game plan - you can write it on starchy, lined paper if you’d like. It ends with a full-circle dynamo of engaging development which brings people, ideas, and innovation together.
Eliza Hammer, Release Manager
Nimble AMS Summer '17 has accelerated revenue generation. We are so excited to introduce Stored Payments and eCheck to Nimble AMS and Nimble Communities, along with an improved Invoice and Checkout experience. Your members and staff will save time with these new ways to checkout. This release also includes the ability to incorporate a Profile Photo or Logo in Community Hub. Keep reading to learn more about all the new features.