Thoughts on technology and innovation
It’s clear that member retention is key to association survival, but do you know why your members keep coming back?
The Member Loyalty Study—just released by Community Brands this week—takes a deep dive into
A few weeks ago, we asked more than 1,000 association members in the U.S. just these questions—and more—and their answers could make all the difference in understanding how to retain them and better nurture them up the loyalty spectrum.
Download the Member Loyalty Study and start planning your strategies to better nurture members up the loyalty spectrum.