Thoughts on technology and innovation
Beth Farrar, Marketing Manager
NimbleUser Founder and Chief Customer Officer, Sigmund VanDamme, and Bruce Moe, Executive Director of Missouri State Teachers Association (MSTA), presented a session, “Living in the Dark to State of the Art" at the recent digitalNow conference. The session focused on learning how to diagnose if an Association’s Management Software (AMS) is part of the problem, how to understand and recognize technical debt as well as strategies for using the AMS effectively.
Bruce told the digitalNow audience of Executive Directors and CEO’s, “You don’t know what you don’t know until you ask.” And when Bruce asked his staff, he discovered :
The AMS is the Heart of Your Association
If your heart is working well, you do not think about it. If it is failing, you can think of nothing else.
Bruce and Sig compared the AMS to being the “heart” of an association as it is vital to the many other dependent systems in the organization.
MSTA could summarize their AMS problem with these 9 symptoms:
Is a Heart Transplant Needed?
It was obvious that MSTA needed a heart (AMS) transplant. The analogy of the AMS being like the heart proved very useful in communicating the importance, complexity and risk of changing the AMS. Most staff spent their time focused on the software that they used (e.g. Accounting). However, they needed to understand the enormity of the change for the whole organization AND how it impacted their environment.
Key Takeaways for Associations Facing a Similar Challenge:
Key Questions Associations Should Ask:
Turn on the Light
Are you experiencing similar symptoms or feeling in the dark? Contact Nimble AMS to learn more.